IT Support Systems In London

IT Support Systems In London

IT Support Systems In LondonIT support systems are an operational support system that manage functions like network inventory, service provisioning, network configuration and fault management. The support systems are in general of two types.

User support and training

It support systems is designed according to the needs of the clients and individual users. They deliver exceptional responsiveness and accountability and transparent remote or onsite support 24/7 by talented engineers.

Infrastructure support and services

The companies employ people and technology to ensure that the core infrastructure can deliver business value. It infrastructure is the framework that allows organizations to function whether it is spread across multiples sitesor concentrated in a single of activity.

IT support and services

IT support: Pro-active support services to provide fast and effective resolution to issues

  • Temporary IT support
  • Emergency IT support
  • Server support

IT Security: It security solutions are smart enough to differentiate between security threats and legitimate traffic quickly and efficiently. They utilize real time monitoring to ensure both known and developing threats before they take place.

Protection:

  • Managed firewall
  • DDOS Mitigation (CPE)
  • DDOS Mitigation (Cloud)
  • Full attack mitigation
  • APT prevention
  • Intrusion prevention
  • Web application firewall
  • Anti-scraping

Monitoring:

  • Real time intelligence
  • SIEM
  • Fortinet Support

Authentication:

  • 2 factor authentication
  • Encryption

Managed IT: It is a model of IT management where the responsibilities and risks associated with managing the IT systems is shifted to the Managed Service Provider.This service ensures that you receive routine monitoring and fast responses maintaining the network at highest of standards.

  • Managed services
  • Full managed services
  • Desktop management
  • Server management
  • Management back up
  • Server and Network monitoring
  • Mobile device management
  • Cloud backup

IT outsourcing:

  • Full IT outsourcing
  • IT co-sourcing
  • Outsourced helpdesk
  • Contract staffing

IT services: A compelling combination of niche network and security services as well as generalist IT support services.

Professional services:

  • Network design
  • Network traffic analysis
  • Network Audit
  • IT projects
  • Windows 2003 migration

Cloud services:

  • Hosted share point
  • Hosted exchange

Office relocation:

  • Complete IT relocation

IT solutions: Ensures smooth transition with the IT solution by specializing in multiple IT solutions.

  • Network solutions
  • Bandwidth management
  • Deep traffic inspection
  • Patch management
  • Vulnerability management

Optimization:

  • WAN optimization
  • Application management

Virtualization:

  • Desktop virtualization
  • Sever virtualization

Procurement:

  • Network equipment
  • Server security
  • IT hardware

 

Benefits of IT system services

  • Lower total IT costs- A regular monthly fee covers all the preventive and proactive maintenance cost for client machines reducing total IT costs.
  • Reduced hidden cost and increased staff productivity –The client PC s are more stable and secure with little disruptions and breakdown that gives the stuff more time to recover. The services allow that all the needed tools are at the finger tips that reduce training costs and reducing time-consuming support calls.
  • Greater IT cost predictability –Fixed monthly fees cover monitoring, preventive, maintenance, and unlimited remote support to clients that identifies the exact IT cost per month and so can budget a plan approximately.
  • Stronger alignment of IT with business goals- The IT consultants examine client business goals and provide advice and support based on both available and future technology to make sure clients’ networks are strong and efficient.

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